Refund Policy

Damages and issues: please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. We stand behind the quality of our products. We have a 30-day no-hassle refund or replacement product policy, which means you have 30 days after receiving your item to request a refund or replacement product.

To be eligible for a refund or replacement product, you’ll need a receipt or proof of purchase.

To start a refund or replacement request, please contact us at info@dennishorseradish.com noting the reason for your request for a refund or replacement jar(s). If accepted, we’ll contact you within 48 hours with instructions on how to have your money returned and/ or how to instruct on us shipping you a replacement product.